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Avalon Home Performance gets consistently high praise for its excellent customer service and professional work. Customers appreciate Gil's expertise and the quality of the installations, describing the process as "smooth" and "seamless." They often mention feeling confident in the work done.
Customers consistently describe the service as "fantastic," "excellent," and praise the quality of the work performed, particularly in attic insulation and sunscreens. The team goes "above and beyond" to ensure customer satisfaction.
Reviews highlight Gil's professionalism, knowledge, and responsiveness. Customers describe the process as smooth and professional, with the team being punctual and courteous.
While some reviews mention getting quotes quickly, there's limited information about overall response speed to initial inquiries.
Customers consistently express trust in Gil's expertise and honesty, feeling confident in the work's quality and the team's integrity. The thoroughness of their assessments also contributes to this.
The reviews don't provide much detail on pricing. More data is needed to assess customers' perceptions of pricing fairness.
Customers overwhelmingly report a positive experience, expressing satisfaction and a high likelihood of recommending Avalon Home Performance. The combination of quality work, professional service, and positive interactions create significant value.
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Exceptional customer satisfaction ratings
✓ 100% customer satisfaction
Customers consistently mention professional service
✓ 40%+ mention professionalism
Customers appreciate your fair pricing
✓ 15%+ mention fair pricing
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Gil provided excellent customer service. Even though we didn't do business because my attic was pretty much impossible to access without major changes, Gil and his team took the time to explain what were the challenges and limitations. He helped me troubleshoot and rebalance the air flow around the house, and provided some other useful tips on how to improve the efficiency of my house. I appreciated their transparency and honesty in not taking the job, and propose alternatives to what I wanted to do. Very different from other vendors that quoted me outrageous prices for a job that wouldn't have justified the investment. If you are looking for a knowledgeable, and transparent vendor with integrity, Gil is your guy.
- Ruben N
5 Stars I had a fantastic experience with Avalon Home Performance. From the very beginning, the process was smooth and professional. Gil Franco was extremely knowledgeable and responsive, and the proposal was detailed and transparent. The installation was scheduled quickly, and they completed high-quality sunscreen installations on all sides of the home. I especially appreciated the clear breakdown of costs, the SRP rebate assistance, and their attention to detail—like including the small window by the front door without me even asking. I highly recommend Avalon for anyone looking for energy-efficient upgrades and excellent customer service!
- Craig Guilford
Avalon Home Performance did a fantastic job installing new sunscreens on my house. I received a quote the afternoon that Gil met me at my house. I was put on the schedule as soon as I made the down payment. Detailed measurement was scheduled and happened later that week. The sunscreens were installed on the day they were promised and look fantastic. We also paid more a more sturdy sliding screen door in the back that is wonderful. Avalon made everything so easy and completed all rebate info for SRP and the SRP discount was included in the invoice. If there were more than 5 stars, I would give them!
- David Jensen
Gil was helpful and informative when he installed my sunscreens. I highly recommended his services.
- David
I’m very happy with the work Gil and his crew did on my attic insulation and duct work. Gil is honest and very knowledgeable. He did excellent work and went above and beyond to do the job right. I also appreciate how clean his work is and how efficient him and crew are. Thank you so much Gil!!!
- Renee Moreno
Gil and his team are amazing! Great to work with, great communication, and they did a fantastic job on our new shades. Couldn’t be happier with how seamless the process was. Definitely recommending to anyone we can! Thanks so much guys.
- Sylvia Peterson
Gil and his team did a great job adding insulation to my attic. They went above and beyond to also address air ducts that needed fixed to ensure the AC system worked as intended. During the consultation, Gil explained everything. He was thorough and helped me understand what he saw in my attic and what the plan was to fix it. As a novice, I appreciated all his insight. PSA he is able to give homeworkers the SRP rebate if he discovers your attic requires more instillation than what you currently have. Just mention it and he knows how to handle that if you qualify.
- Marisela Arias
I’m very happy with the work Gil and his crew did on my attic insulation and sealing. They were honest, knowledgeable, did excellent work and went above and beyond to do the job right. I also appreciate the pictures provided during the estimate and upon completion of the work. Out of all the estimates I received, Avalon stood out above the rest as being honest and the most knowledgeable. Thank you for the great work!
- Marc
We had sunscreens done for two different homes. They are very professional and customer centric. Highly recommend them.
- Sandy Curtiss-Guinn
These guys are awesome! I gave them a call because a couple rooms at my house just were super hot and even the drywall was hot to the touch. He came out and assessed it and noticed not only did I not have enough insulation but that it was the wrong insulation all together. He gave me great value for a solution and they got it all taken care of!
- Nate Woods
Gil and crew are top notch in every way. I got mulitple bids, each with different ideas besides installing fiberglass insulation. I went with Avalon for the fiberglass insulation and a few other minor fixes. Price and quality of professionalism and knowledge won me over. Very pleased to have used this company. It felt nice to feel taken care of instead of being taken advantaged of! Good job Avalon!
- Jeff Flancer
Very pleased with attic insulation. Made a big difference in keeping house warm and lowering electric bill. Estimate, follow up, and actual work were done in just a few days. Before and after pics show what a difference it made. I highly recommend Gil and Avalon Home Performance. Great work!
- Michele Bressler
Recently had my attic ductwork and insulation evaluated by Gil at Avalon Home Performance. He gave me a detailed list of issues to be corrected and recommended the correct amount of insulation that should be in my attic space. They arrived on time, created a clean space for their work, sealed every duct area and sprayed the attic with new insulation. He gave me links to new spots for my interior lights to change so that there were no opening into the attic area. Gil has done my rental home for me also. They arrive on time, do excellent work, explain every aspect of their installation and clean up what minor insulation is blown off the truck. If you want someone that you can trust, is competitive and highly knowledgeable and professional this is someone that you should hire if you need to insulate your home. I highly recommend Gil and his Company.
- R S
Avalon Home Performance is the BEST! After talking with Gil, he came out to our home right away to give us a quote for extra insulation in our attic. His attention to detail was outstanding and so was his quote. Gil and his crew came out a few days later and did a wonderful job and went above and beyond what I expected!!! He supplied us with before and after pictures, so it was easy to see what an amazing job they did. They even fix a few things when they inspected the attic. I am so happy with the results and will definitely use them again on the next house. Thank you!!!
- Jon Harlow
Great experience working with Avalon Home Performance! Quality work, friendly staff, and reasonable prices. After Avalon installed our 80% sunscreens, our son's nursery is not only cooler, but also gets darker for his naps during the day when we have his blackout curtains closed too--before there was so much heat and light coming in his window. We love the way our new window screens look. Gil was super responsive with communication too! Great service and I would highly recommend this company!
- Kellie Nick
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