Terms of Service

1. Acceptance of Terms

By accessing or using MeritScore ("the Service," "our website," or "we"), located at https://meritscore.ai, operated by Pulse Automation LLC, you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms"). Services are provided by Pulse Automation LLC DBA MeritScore. If you do not agree to these Terms, please do not use our Service.

2. Description of Service

MeritScore is a merit-based business intelligence platform focused exclusively on Arizona businesses. We provide a platform where:

• Arizona businesses can be listed and discovered
• Users can search for local Arizona businesses
• Business information is collected, organized, and presented to the public

3. Eligibility and Geographic Scope

Our Service is intended for:

• Businesses located in Arizona
• Users seeking Arizona business information
• Users who are at least 18 years of age

We do not provide services for businesses outside of Arizona.

4. User Accounts and Authentication

Account Creation

• Account creation and authentication services are provided through Clerk
• You are responsible for maintaining the confidentiality of your account credentials
• You agree to provide accurate and complete information when creating an account

Account Responsibilities

You are responsible for:

• All activities that occur under your account
• Notifying us immediately of any unauthorized use of your account
• Ensuring your account information remains current and accurate

5. Business Listings and Content

Business Information Submission

When submitting business information, you represent and warrant that:

• You are authorized to submit information on behalf of the business
• All information provided is accurate, current, and complete
• You own or have the right to use any content you submit
• The business is located in Arizona and legally operating

Information Collection

We may collect business information through:

• Direct submissions via contact forms
• Web scraping of publicly available information
• Other publicly accessible sources

Content Guidelines

Business listings must:

• Contain accurate and truthful information
• Comply with all applicable laws and regulations
• Not contain inappropriate, offensive, or misleading content
• Not infringe on third-party intellectual property rights

6. Payment Terms

Payment Processing

• Payment processing is handled by Polar, our third-party payment processor
• By making a payment, you agree to Polar's terms and conditions
• All fees are non-refundable unless otherwise specified

Pricing and Billing

• Current pricing is available on our website
• Prices may change with reasonable notice
• You are responsible for all applicable taxes

7. Intellectual Property Rights

Our Content

The Service and its content, including but not limited to text, graphics, logos, and software, are owned by Pulse Automation LLC DBA MeritScore and are protected by intellectual property laws. MeritScoreAI™ is a trademark of Pulse Automation LLC.

User-Submitted Content

By submitting business information or other content:

• You retain ownership of your content
• You grant us a non-exclusive, royalty-free license to use, display, and distribute your content through our Service
• You confirm you have the right to grant this license

Trademark Policy

Business names, logos, and trademarks remain the property of their respective owners. We do not claim ownership of any business trademarks or trade names listed in our directory.

8. Prohibited Uses

You may not use our Service to:

• Submit false, misleading, or inaccurate business information
• Violate any local, state, or federal laws
• Infringe on the rights of others
• Attempt to gain unauthorized access to our systems
• Use automated tools to extract data without permission
• Interfere with the proper functioning of the Service

9. Data Accuracy and Disclaimers

Information Accuracy

• We strive to maintain accurate business information but do not guarantee its accuracy
• Business information may become outdated or incorrect over time
• Users should verify business information independently before relying on it

Service Availability

• We aim to provide continuous service but do not guarantee uninterrupted access
• We may temporarily suspend the Service for maintenance or updates
• We are not liable for any downtime or service interruptions

10. Privacy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information. By using our Service, you consent to our privacy practices as described in the Privacy Policy.

11. Modifications and Updates

Listing Changes

• Businesses may request updates or corrections to their listings by contacting support@meritscore.ai
• We reserve the right to modify or remove listings that violate these Terms
• We may update business information based on publicly available sources

Service Changes

We reserve the right to:

• Modify or discontinue the Service at any time
• Change these Terms with reasonable notice
• Update our features and functionality

12. Termination

User Termination

You may stop using our Service at any time. If you have an account, you may request account deletion by contacting support@meritscore.ai.

Our Right to Terminate

We may terminate or suspend your access to the Service if you:

• Violate these Terms
• Provide false or misleading information
• Engage in prohibited activities
• Request deletion of your business listing

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• OUR LIABILITY IS LIMITED TO THE AMOUNT YOU PAID FOR THE SERVICE
• WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
• WE DO NOT GUARANTEE THE ACCURACY OF BUSINESS INFORMATION
• YOU USE THE SERVICE AT YOUR OWN RISK

14. Indemnification

You agree to indemnify and hold harmless Pulse Automation LLC DBA MeritScore from any claims, damages, or expenses arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Information you submit to the Service

15. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Arizona, without regard to conflict of law principles. Any disputes arising under these Terms will be resolved in the appropriate courts of Arizona.

16. Dispute Resolution

Initial Contact

Before pursuing formal legal action, parties agree to first attempt to resolve disputes by contacting support@meritscore.ai.

Arizona Jurisdiction

Any legal proceedings must be brought in the appropriate courts of Arizona.

17. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Pulse Automation LLC DBA MeritScore regarding your use of the Service.

19. Contact Information

For questions about these Terms of Service, please contact us:

20. Acknowledgment

By using MeritScore, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.