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NXT LVL AIR gets high marks for quick response times and professional service. Customers consistently praise their expertise and friendly approach. Many mention same-day service and efficient installations.
Customers describe the service as "excellent" and "beyond awesome," praising the quality of mini-split installations and efficient service. One customer explicitly contrasted NXT LVL AIR's positive experience with a previous company's subpar service.
Reviewers consistently highlight the professionalism, friendliness, and knowledge of the technicians, specifically mentioning Billy and Jack. Punctuality and courteous behavior are frequently cited.
NXT LVL AIR's quick response times are a major selling point, with customers reporting same-day service and rapid scheduling. This speed is mentioned multiple times as a key positive.
Customers express trust in the company's expertise, honesty, and reasonable pricing. The positive interactions with Billy, in particular, contribute significantly to the perception of trustworthiness.
While not explicitly discussed in detail by all reviewers, several mention the pricing as "reasonable" and "extremely reasonable," indicating positive perception.
The overwhelming majority of customers report exceeding expectations, expressing high satisfaction and a strong likelihood of recommending NXT LVL AIR. The combination of speed, quality, and professionalism contributes to the excellent overall value.
Your earned badges showcase your business excellence
Exceptional customer satisfaction ratings
✓ 100% customer satisfaction
Fast response times praised by customers
✓ 45%+ mention fast response
Customers consistently mention professional service
✓ 30%+ mention professionalism
Customers appreciate your fair pricing
✓ 15%+ mention fair pricing
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I had an excellent experience with NXT LVL AIR! I first spoke with Billy, who was incredibly responsive and helpful from the very beginning. He quickly scheduled a same-day visit and sent out Jack, one of their technicians. Both were professional, honest, and straightforward. They provided clear answers, fair pricing, and didn’t try to upsell anything unnecessary. What stood out most was their transparency and willingness to do exactly what I asked for, without any pressure compared to others. The entire process—from the first call to the installation of the new A/C unit checking for leaks and deep vacuum —was smooth, efficient, and stress-free. Their advice and service were top-notch, and the price was more than reasonable. I’ll definitely be calling them for all my future A/C needs. Highly recommend NXT LVL AIR! What a great experience!
- B D
We recently had a different company out to do regular maintenance service and we were more than dissatisfied. After a subpar “routine” inspection and no real maintenance we were left holding repair estimates from $10-$30k. We called Billy with NXT LVL and got Jack out the next day. Jack was unbelievably helpful and did a super job. He made an amazing impression and took care of everything, making sure the system was running correctly. He took the time to explain everything to me and my mother in law, so that she could understand things and she felt more than comfortable with The service. Not only did he save us 10s of thousands of dollars but our system is running top notch and Jack has proven that NXT LVL is trustworthy and honest.
- The Schwartzie
I would recommend NXT LVL AIR a million times over. He responded and came from a different town miles away to give a quote and his team is just as quick as he is. I was very impressed with the entire process. I appreciate you and your team. Call them for any of your HVAC needs!
- Lindy Ramos
Jack arrived on time, very professional , friendly , and knowledgeable. We will be using NXT LVL for all of our heating and cooling needs.
- Jennifer Knoblock
My wife and I are very happy with our 2 mini splits. The 2 owners arrived the day and time that was scheduled for installation. All our questions were answered and we are looking forward to a cooler home and lower APS bills. Our system also qualifies for a federal tax credit. Have a cool summer, Thanks again.
- LaurelC Timothy
Billy was awesome! By far the best interaction I’ve had with a service company of any kind. He was very attentive, quick to respond, honest, reasonably priced, and personable. He’s got my business forever!
- Jeff Montoya
I absoluctly love how quick they install My unit and great communication and puntual , I really recomand this company to everyone in phoenix
- Yuneisy Pollato
Great experience super friendly and helpful
- Michael Riddle
This Company is BEYOND AWESOME and I HIGHLY RECOMMEND!!! They put a Mini Split System in for me this week. Their price for both the System and Labor to install the complete Unit was extremely reasonable and the installation was done very professionally and with excellence! I have had A LOT of experience with AC Companies in the last 3 years who took advantage of me as a single senior citizen woman, THESE GUYS DIDN'T DO THAT!!! They are HONEST and PROFESSIONAL and aren't out to rip you off and do sloppy work!! I am SO HAPPY with my new Split System and Next Level Air!!! Thank You Guy's SO MUCH!!!!!
- DB 4 Jesus
Billy came and gave me a quote on a Wednesday! By Friday they were here at my home installing the new unit. Very fast service. I am very happy with my new system. Highly recommend them and their work!
- Adrianne Villalobos
One of the best to do it ! I would recommend to anyone
- steven rainey
Skip the wait with NXT LVL AIR LLC