Claim your listing to unlock professional features and start getting exclusive leads.
Being in customer service I feel it very important when an individual or team makes an impression to take the time to acknowledge. So many times people are quick to talk about the bad instead of taking the time to call the company. I wish more would follow up instead of just being mean. That being said I wanted to acknowledge your employee Demarcus, (WOW) he was friendly courteous and willing to go above and beyond. Taking the time to speak with me and my wife about our concerns and making sure we would be happy with what he was suggesting instead of just doing the work and leaving. He took the time to call me at work to get input and feed back and even locate meters that were hidden by flood debris. I will definitely ask for him personally the next time. As for the office team I wish I could clone they young lady that answered the phone, (Sasha) very professional kind and courteous. When she did not have the answer, she got it, she promised me a call back and CALLED! Thank you so much Demarcus and Sasha, the two of you have earned my business going forward and I will highly recommend you to the company I work for. Sincerely, Randel S. Waites Drive Manager Findlay Toyota Flagstaff
- Randy Waites
I was very pleased with Mammoth Plumbing’s work when they recently replaced our water heater. (I hadn’t realized Mammoth did plumbing? I thought it was just flood damage mitigation. Clearly, they do more than that.) Not only was the price competitive, the service was worth every penny. The representative I spoke with, Sascha, was VERY helpful. I was able to ask all sorts of questions & if she didn’t know the answer, she would find out. She was friendly, thorough and easy to work with. When the plumbers came out they were competent, friendly and efficient. They took time to answer our questions, kept us updated when the water would be off/back on and were respectful of our home. I will absolutely be using them again.
- Rebecca R (RoseR)
Quick reliable professional service with lee who explained things very clearly
- Marjorie McClanahan
Being in customer service I feel it very important when an individual or team makes an impression to take the time to acknowledge. So many times people are quick to talk about the bad instead of taking the time to call the company. I wish more would follow up instead of just being mean. That being said I wanted to acknowledge your employee Demarcus, (WOW) he was friendly courteous and willing to go above and beyond. Taking the time to speak with me and my wife about our concerns and making sure we would be happy with what he was suggesting instead of just doing the work and leaving. He took the time to call me at work to get input and feed back and even locate meters that were hidden by flood debris. I will definitely ask for him personally the next time. As for the office team I wish I could clone they young lady that answered the phone, (Sasha) very professional kind and courteous. When she did not have the answer, she got it, she promised me a call back and CALLED! Thank you so much Demarcus and Sasha, the two of you have earned my business going forward and I will highly recommend you to the company I work for. Sincerely, Randel S. Waites Drive Manager Findlay Toyota Flagstaff
- Randy Waites
I was very pleased with Mammoth Plumbing’s work when they recently replaced our water heater. (I hadn’t realized Mammoth did plumbing? I thought it was just flood damage mitigation. Clearly, they do more than that.) Not only was the price competitive, the service was worth every penny. The representative I spoke with, Sascha, was VERY helpful. I was able to ask all sorts of questions & if she didn’t know the answer, she would find out. She was friendly, thorough and easy to work with. When the plumbers came out they were competent, friendly and efficient. They took time to answer our questions, kept us updated when the water would be off/back on and were respectful of our home. I will absolutely be using them again.
- Rebecca R (RoseR)
Quick reliable professional service with lee who explained things very clearly
- Marjorie McClanahan